Frequently Asked Questions (FAQ)
We know starting with a new clinic can feel overwhelming, and it is natural to have questions. These FAQs cover appointment policies, payment options, visit expectations, and more. If you do not see your question here, please reach out. We are happy to help. Use this resource to find answers to common women’s health clinic questions in Andover, Kansas.
Common Women’s Health Clinic Questions
Appointments & Scheduling
What is your cancellation and rescheduling policy?
We require a minimum of 24 hours advanced notice for all cancellations and rescheduling. Any cancellations or rescheduling with less than 24 hours notice are charged the full appointment fee.
Do I need an appointment to be seen?
Yes, you’ll need an appointment to be seen. We don’t offer walk-ins, but scheduling is quick and easy online.
Telehealth & Visit Options
Do you only offer in-person appointments?
No. We offer both in-person appointments and telehealth appointments for those located in Kansas only (for select visits). Visit the Pricing and Billing page to see which services are available.
Do you stock IUDs or Nexplanon implants?
We don’t stock IUDs or Nexplanon, but I make the process easy. We’ll meet first to choose the right option. Then, we can order your chosen device from the manufacturer and have it shipped to the office. Once it arrives, you will return for insertion. Visit the Birth Control Options page.
Billing and Payment Questions
Do you accept insurance?
We do not accept insurance for the office visit charge. We accept cash or card (credit or HSA/FSA) for office visits.
You may use your insurance for:
• lab work
• prescriptions
An itemized receipt can be provided to you for submission to your insurance company, if you would like.
When is payment for services due?
Payment is due at the time of the appointment.
Care Questions for Women, Teens, and Men
Do you see men as well as women?
Yes. Our primary focus is women’s health, but we also provide sexual and reproductive health services for men, including hormone therapy and STI testing.
What ages of patients do you see?
We see women from their first period (adolescent) through post-menopause, and men for sexual and reproductive health.
Can I bring a parent, friend, or support person?
Absolutely. You’re welcome to bring a parent, partner, or support person if it helps you feel more comfortable during your visit.
Exams & Visit Experience
How do you make pelvic exams more comfortable for teens and young women?
We take a gentle, education-first approach and only perform an exam if it is needed. When one is appropriate, we use smaller, modern speculums (Nella Kind) designed for young patients, explain each step in a calm and clear way, and check in throughout the process to ensure you feel supported, safe, and in control.
Can I transfer care from another provider?
Yes, you’re welcome to transfer your care. We’re happy to review your history and continue your treatment plan.
Location & Logistics
Where are you located and how do I schedule?
We are located in Andover, Kansas, at:
215 S Andover Rd, Suite E (lower level)
Inside Andover Family Chiropractice
You can schedule online using our website or by calling the clinic. We are accepting new patients, and same-day appointments are available in most cases.
Visit our Contact Page for more details.
Do you offer urgent care services or same day appointments?
We don’t offer urgent care, but same-day appointments are sometimes available. Feel free to call or check online for openings.
Still have questions? We’re here to help.
